Stop Answering the Same Questions All Summer
AI-powered guest communications built for Delaware and Maryland shore hotels. Your front desk stays focused on guests — not repetitive questions.
The Summer Crunch Is Real
Shore hotel operators from Lewes to Fenwick Island deal with the same exhausting cycle every season.
"Is checkout at 11?"
Your front desk fields the same dozen questions hundreds of times each summer — check-in times, pet policies, parking, pool hours. Every minute spent answering them is a minute not spent on guests who actually need you.
Missed bookings after hours
Guests searching at 10pm get no response from your hotel — so they book on Expedia. You lose the direct booking and pay a 15–20% OTA commission. A 24/7 AI changes that calculus every single night.
Two staff, a hundred guests
Memorial Day to Labor Day, your lean team is underwater. Rehoboth, Bethany, and Ocean City see occupancy spike to near 100% — and guest expectations don't drop just because you're short-staffed.
Scattered guest communication
Phone. Email. Facebook messages. TripAdvisor reviews. Booking.com inquiries. Guest communication lives in six places at once — and something always falls through the cracks during busy weekends.
Meet Your AI Front Desk
HiJiffy handles the full guest communication journey — from pre-booking questions through post-checkout surveys — so your team can focus on the hospitality that matters.
24/7 AI Chatbot
Answers guest questions instantly across your website, WhatsApp, and SMS — around the clock, even during peak check-in chaos and after the desk closes for the night.
Chat-Based Direct Booking
Guides travelers step-by-step through the booking process inside the chat — converting window-shoppers into confirmed guests without sending them to Expedia.
Digital Pre-Check-In
Guests complete check-in forms before they arrive. Less front-desk bottleneck on check-in day — especially helpful during summer Saturday rush.
WhatsApp Campaigns86% open rate
Send targeted messages to guests with 86%+ open rates — arrival reminders, upsell offers, post-stay surveys. Outperforms email by a wide margin.
In-Stay Virtual Concierge
Guests request towels, ask about happy hour, or report an issue — all via chat. Requests route to your staff instantly, reducing missed calls and front-desk interruptions.
Automated Upsell Campaigns
Timed offers for room upgrades, spa packages, and F&B — sent automatically to the right guests at the right moment. Revenue while you sleep.
Integrates with 80+ property management systems — including Opera, Cloudbeds, Mews, and more.
Proven Results
Real Results from Hotels Like Yours
HiJiffy is trusted by 2,600+ hotels worldwide — from boutique independents to global brands. These are their real numbers.
Why StellarAI
Local Expertise. Proven Platform.
Real Partnership.
We're not a faceless tech vendor. We're a shore-market partner who knows your business and stays with you long after setup.
We Know the Shore
Christine grew up in this market. From Dewey Beach bars to Bethany Beach family weeks, we understand the seasonal swings, guest mix, and front-desk pressures that national vendors never see.
Battle-Tested Platform
HiJiffy is deployed at 2,600+ hotels worldwide, rated 4.5/5 on HotelTechReport, and integrates with 80+ PMS systems. You're getting proven technology — not a pilot program.
White-Glove Setup
We handle everything: onboarding, customization, PMS integration, staff training, and ongoing support. No tech team needed. We're your local partner — not a help desk ticket.
“I've spent years in this market. I know that a Dewey Beach inn operates very differently from an Ocean City high-rise — and that your peak season staffing challenges are unlike anything a tech company in San Francisco has thought about. That local context is what makes this work.”
Christine Urban — Founder, StellarAI
Up and running in three steps
We handle everything. You don't need technical resources — just 30 minutes to get started.
Book a free consultation
We spend 30 minutes learning about your property — your team, your guests, your busiest pain points, and your PMS setup. No sales pressure, no commitment.
We set up and customize HiJiffy
StellarAI handles the full onboarding: PMS integration, chatbot training for your specific FAQs, WhatsApp setup, and staff walkthrough. You won't need a tech team.
Your AI front desk goes live
From your first automated reply, you start reclaiming time. Guests get instant answers. Direct bookings get captured. Your team focuses on the hospitality that actually matters.
Ready to see what AI can do for your hotel?
Tell us about your property. We'll schedule a no-pressure conversation and show you exactly how HiJiffy would work for your hotel.
Serving hotels throughout